Project Description


Healthwatch is a health and social care champion. As an independent statutory body, they have the power to make sure NHS leaders and other decision makers listen to people’s feedback and improve standards of care. They use feedback to better understand the challenges facing the NHS and other care providers nationally, to make sure individuals’ experiences improve health and care services for everyone.  

Healthwatch Logo

How People Business assisted the client

Healthwatch Leadership Development Programme 

We delivered a Leadership Development Programme to refresh the values and behaviours and support the leadership team in developing their strengths as well as identifying what each individual and the team collectively might work on. 

  • The six half-day modules were designed to give the Leadership Team space and time to reflect on an employee survey and 360 feedback to build key Leadership capabilities 
  • Each of the 6 Leaders had one-to-one coaching throughout the programme to help them apply their learning to specific areas of responsibility 

Feedback from some of the leaders that took part

Time to reflect and have honest, open conversations. Some very useful stimulus as well to help move us on.

I am more thoughtful about my role in leadership and how I can contribute to making sure that we operate as a team.

Very well prepared and thoughtout sessions which seemed tailored to HWE’s specific needs.