Expert insights from People Business

Watch conversations, interviews and practical discussions on leadership, management, teams and workplace culture.

Our video library explores topics including workplace conflict, mediation, feedback, leadership development and people management. Drawing on decades of experience working with leaders, managers and HR professionals, these discussions share practical ideas that can be applied immediately in the workplace.

Whether you are looking to improve team performance, handle difficult conversations more effectively, develop stronger relationships or create a more positive workplace culture, these videos provide useful insights and actionable advice.

Many organisations struggle with challenges such as unresolved conflict, ineffective feedback, communication breakdowns and relationship difficulties. Left unmanaged, these issues can affect engagement, wellbeing, retention and business performance. Our approach focuses on helping leaders build the confidence and capability to address issues early, have constructive conversations and create healthy, high-performing teams. This aligns closely with how we at People Business approach conflict, mediation, leadership development and feedback-based development.

Why feedback fails: Creating conversations that drive growth

Feedback is one of the most powerful drivers of learning and performance, yet many people find it difficult to give or receive. In this discussion, Graeme Rainbird and Chrissie Saunders explore how leaders can create a culture where feedback feels constructive, builds self-awareness and supports continuous improvement. Our materials consistently position feedback as a key lever for personal growth, leadership development and organisational performance.

Why mediation works: A better way to resolve workplace conflict

When relationships become strained, mediation can provide a confidential and structured process that helps people move forward together. In this conversation, Daniel Roberts-Green and Graeme Rainbird discuss how workplace mediation works, when it is appropriate and how it can help rebuild trust, improve communication and avoid unnecessary escalation.

Conflict is one of your team’s greatest resources

Conflict is an inevitable part of working with other people. In this discussion, Daniel Roberts-Green and Graeme Rainbird explore how leaders can approach conflict constructively, reduce the costs of unresolved disagreements and create environments where healthy challenge leads to innovation and better decision-making. Our approach views conflict as something to be managed well rather than avoided.

Frequently asked questions

How can managers deal with difficult conversations?admin-zoe

How can managers deal with difficult conversations?

Effective managers address issues early, prepare carefully, listen to different perspectives and focus on finding constructive solutions rather than assigning blame.

Why is feedback important in the workplace?admin-zoe

Why is feedback important in the workplace?

Feedback helps individuals understand their strengths, blind spots and opportunities for development. Regular, constructive feedback supports learning, self-awareness, performance improvement and stronger working relationships.

What is workplace mediation?admin-zoe

What is workplace mediation?

Workplace mediation is a confidential, voluntary process where an independent mediator helps people have constructive conversations and reach mutually acceptable solutions to workplace issues.

What is workplace conflict?admin-zoe

What is workplace conflict?

Workplace conflict occurs when individuals or groups have differing priorities, perspectives, values or expectations that create disagreement or tension. When managed effectively, conflict can lead to stronger relationships, better decision-making and innovation.

Looking for support?

People Business provides leadership development, management training, workplace mediation, coaching, team development and 360 feedback services to organisations across the UK.

If you would like to discuss your organisation’s challenges or explore how we can support your leaders and teams, get in touch with our team.