Project Description

IPS Pharma

IPS Pharma is an independent international pharmaceutical services company operating in three main areas: Unlicensed medicines (Unlicensed Imports and Specials), Clinical Trials and Special Obtains. They are a leading pharmaceutical manufacturer with the capability to deliver over 20,000 formulations for unlicensed medicines as well as Investigational Medical product (IMP) and comparators for clinical trials – all from their state of the art facility in Surrey.  They are audited and licensed by the Medicines and Healthcare products Regulatory Agency (MHRA). They are also a member of the Association of Pharmaceuticals Unlicensed medicines Manufacturers (APSM) and assiduously follow their code of conduct – maintaining an ethical approach and ensuring the highest standards of practice are followed at all times.  

IPS Pharma was founded by pharmacist Ashok Patel and partners in May 2001. Since then it has grown from a small family concern to become one of the leading pharmaceutical services suppliers in the UK and Europe. 

IPS Pharma

How People Business assisted the client

Working with IPS Pharma since October 2017 we have built a trusted partnership with their Finance Director and internal HR and Office Manager. We initially carried out an HR audit to assess current people practices and identify key priorities and actions for the future to help formulate a People Plan for the business. These key priorities were then delivered via a monthly retainer and included: improving the performance management system to include management standards, values and behaviours in their appraisal; updating the company handbook and policies; creating a recruitment/interview guide plus interview skills training for any hiring managers and ongoing support for any employee related matters such as grievances, disciplinaries, settlements and occupational health referrals. We ran a modular management training programme for managers and ‘rising stars’ in the business with particular emphasis on driving engagement and improving business performance as IPS Pharma continues to grow and expand into new products and services. 

What the client said

The team at People Business have continuously shown outstanding knowledge and experience in the HR arena combined with a detailed understanding of our business, individual and training needs. They complement our business perfectly and we know we can always rely on them to give advice and support in a prompt, professional and personal manner. People Business provide us with an invaluable service which we would thoroughly recommend.