At this multi-site garden centre, we provided an extension to the existing HR team, working with the HR Advisor to provide day to day guidance on often complex employee relations issues; these included long and short-term employee absence, disciplinary and grievance issues and right to work guidance. We helped to improve the recruitment process by providing guidance on screening candidate CVs and conducting competency-based interviews. We supported people practices with the development of policies, checklists and procedures, and providing contract and legal guidance. Longacres also utilised the services of some of our external specialist partners such as employment lawyers and Occupational Health providers.
All of us at Longacres would just like to say a big thanks to Natalie and all the team at People Business for the great help and assistance you have given to us all in the last few years. As our business has grown and expanded the pressure on the HR department was bound to increase. It was with your valued advice and guidance, over a very wide range of issues and challenging situations, that we have managed to cope with all the additional work that has come our way.
While our expanded team should now be able to deal more with the general work we have in such a busy retail environment, it is good to know that you would be available to step in and help deal with any more difficult and complex scenarios that may come our way in the future.