Mastering communication
Mastering communication to connect with others through clarity, confidence and impact.
Humans are unique in being able to use words to communicate and yet sometimes we find it difficult to engage effectively with others. Great communication goes beyond the words used – it’s about listening well, reading signals, structuring conversations and fostering a culture of feedback.
Understanding and employing effective communication techniques in the work environment can go a long way to achieving personal and business goals.
How can People Business assist?
Effective communication is at the heart of strong leadership, teamwork, and business success. Communication Skills Training equips participants with the tools to communicate clearly, confidently and persuasively in any professional setting.
Topics that we advocate including within a programme are active listening, adapting communication styles, handling difficult conversations and delivering impactful messages. Through practical exercises and tailored scenarios, participants will enhance their ability to influence, build strong relationships and navigate challenging discussions with ease.
Our communication framework
What our clients say about us
Robert Holzberger, Operations Director, Victoria Miro Gallery
“I highly recommend People Business for HR support for any business that requires professional, personable and up-to-date HR advice and assistance. People Business has been central to our HR needs over the last 10 years. As Victoria Miro doesn’t have a dedicated HR professional, I rely on People Business to help us through complex employee situations and provide contractual advice. Having them on call is reassuring and has worked well for our company. The HR Development and Mentoring Programme also enabled me to establish some important HR fundamentals at the Gallery.
The People Business team are incredibly professional yet personal, and their knowledge of employment law and advice is invaluable. I can’t recommend People Business highly enough.”