Client Testimonials

“People Business successfully understood the need and were able to build a bespoke programme which was then delivered across the organisation.
The personal, small group approach really allowed for rich and robust discussions around change, change leadership, impact of change and how to navigate change.

The agility of People Business is excellent. They were able to check in at key timepoints and pivot/adjust based on real time feedback to ensure that the potential of the programme outcomes was achieved. The use of Typecoach has created a “common language” across the group; the system’s data-based approach really resonated with the team, creating many “aha” moments and insights.

We are seeing positive changes in recent employee pulse survey and more importantly in day-to-day interactions and collaborative dialogue between associates, where Typecoach is often a conversation starter. The program has enabled the organisation with tools and foundational insights upon which we can continue to build, thus building sustainability versus a one-time initiative.”

Punam Owens, Executive, Quality Operations, MSD

“Graeme’s work with us as a senior management team was instrumental in us being match fit to manage a large corporate change successfully.”

Amanda Clark, Renaissance Global

“We have had the privilege of partnering with People Business for our HR consulting needs, and we cannot express enough how invaluable their services have been to our organization. From the outset of our retained contract, People Business demonstrated a profound commitment to excellence and professionalism… In summary, our partnership with People Business has been an exceptional experience. Their unwavering commitment to legal compliance, their expertise in HR best practices, and their availability to support us have made them an indispensable asset to our organization. We wholeheartedly endorse People Business and look forward to continuing our successful partnership.”

Natalya Kravtsova, People Operations Lead, Room8

There is profound change taking place in the cash management industry – not least due to a diminishing market and technological innovation. Graeme Rainbird from People Business has helped us get on the front foot and embrace the changes to build a genuine sense of optimism for the future. Through one-to-one coaching, leadership capability building and the facilitation of engagement events Graeme has created a real buzz of excitement and encouraged us to lean into the opportunities we now see.  I am confident our continued partnership will deliver tangible benefits for our organisation and help put us in a strong position for success.

Phil Vaughn, CEO, Vaultex


As BLG’s business has grown from a small company to one with a turnover in excess of £10m,  the range and complexity of HR requirements have changed. People Business provides us with a broad range of outsourced HR services on a part time basis in a timely professional manner. The main advantage for BLG for using People Business, as a small company, was that this could not have been provided by one hire.
With People Business we had a single point of contact in Natalie Chotai, who could leverage additional support from the People Business team when required.
Natalie is an experienced HR professional with a range of HR skills and experiences who has been able to support us in a professional and calm  way as well as pass on tough messages when required.  I would certainly recommend Natalie for her ability and knowledge to implement agreed HR objectives in a growing business.

Peter Wade, Chairman, BLG


Graeme has supported us with our Executive Team development. He facilitated two really productive days with our team, having worked with us to thoroughly prepare and tailor to our needs. His time, support and challenge was really effective and has made a difference to the way we work and lead as a team, but also to the way in which we are now working with our new Senior Leadership Team.

Working with Graeme and People Business was a worthwhile investment in our development and he exceeded our expectations. The developmental work was thought-provoking, fun and Graeme created and facilitated a safe space in which we could challenge and support each other effectively.  We intend to work with Graeme and People Business again and indeed, we are currently doing so!

Anna Whitton , CEO, Via

I have worked with Graeme as my exec leadership coach for over a year now and he has been fantastic to work with.  The conversations have always been enjoyable, organic and very valuable.  He is excellent at asking mindful and thought provoking questions to help challenge assumptions and delve deeper into key areas of focus.  You come away feeling energized and better prepared to lead your team or business going forward.

Paul Robinson, Managing Director, Boardworks

Having worked with People Business over a number of years on a range of projects, but particularly focused on staff development, we approached the team to support us to draw up our Learning & Development strategy. The team really supported us with their expertise in this field to draw out what we were seeking to achieve, challenging us to consider timescales, budget, resource and longer term planning and finally presenting it in a format that worked for our business. The overall project was a success; the strategy was welcomed by the business and has enabled us to move forward on our L&D journey.

Kathryn McConnell, HR Director, Quintain

Working with Chrissie provided me with a little oasis of support and encouragement during a very difficult time. I loved how she would flex what we did in each session based on developments, progress made and the greatest need at the time. We covered a whole range of things, and she helped me prepare for a really important interview and another important negotiation to conclude on a new position.

I was very low in confidence after recent events when I started working with Chrissie, and I felt she really helped build up my confidence and boldness throughout. I also appreciated that she was there between sessions to respond to quick questions and updates, it really helped sustain momentum and ensure continuity from session to session. I wouldn’t hesitate to recommend Chrissie and People Business, and will certainly be putting them front of the queue for any future coaching and support I might need myself.

Lisa Howes


When Graeme outlined the GBQ questionnaire I was an eager participant as I lead a highly diverse, experienced professional team of HR business partners spread across Europe.  …I was really interested in gathering feedback through a third party so that I could learn and examine how I could adjust to enable them even more in their roles – specifically I wanted to hear their group voice on what I should keep doing, where I should adjust my approach or simply not do anymore!

There were some ‘ah ha’ moments, particularly when seeing how I had assessed myself on the scale.  It was a really impactful session, so much so that we will recommend that this be used in some of our leadership teams in the future.

Dinusha De Silva-Parker, Human Resources Director, Hansen Technologies


People Business have been an excellent support. We engaged Graeme and Andrea to develop a bespoke leadership and executive coaching programme.

As a PE company, the decision to partner with People Business has been a successful commercial investment, thanks to their broad expertise, responsive nature and and flexible approach to deliver. The impact of their work exceeded our expectations.

I would wholeheartedly recommend People Business and their services.

Claire Forester, Human Resources Director, GL Assessment

People Business are an invaluable resource for organisations such as the Stephen Lawrence Charitable Trust who need to outsource their HR services. Professional and knowledgeable with a team who ensure they remain at the forefront of their industry. I could not recommend them more highly.

Sonia Watson, Chief Executive, Blueprint for All

People Business provided a great outplacement programme for our employees as the programme was both personal and flexible. The employee feedback was very positive, and it’s a pleasure to hear that the support from People Business help provide the skills needed to secure alternative employment or different ventures.

Eve Balmer, Head of HR, Practical Action


People Business have provided me with HR support for over three years. In that time I have been extremely impressed with the quality of their team and the way they seek to understand our objectives and the culture of our business. This is not a simple ‘sheep-dip’ exercise, Natalie really cares and is always on hand to offer advice or challenge our thinking. The team at People Business have an enthusiasm and desire to work closely with their clients in order to really drive out the positive benefits that a strategic HR professional can bring. I have no hesitation in recommending People Business to any small or medium size business who want the benefits that HR can deliver but don’t have the budget to invest in their own broad and multi-skilled team. People Business bring this breadth and skillset in a very cost effective way.

Anthony Mayhead, CCO, Apposave

Blueprint for All have been fortunate to benefit from Graeme’s expertise on a number of special projects – from writing our values to delivering bespoke training to our management team on organisation culture. The sessions were perfectly planned and executed with the right level of detail and questions. I’d highly recommend People Business!

Chelsea Way, Head of Operations, Blueprint for All

People Business support us on all our HR matters. They recognise that we have limited resource on our HR team and provide the necessary support and knowledge when we need it. They also challenge us into areas that we hadn’t even considered as needing attention. As a result we have a happier workforce, a better structured approach to HR and are striving to do better all the time. On urgent matters they have been super-responsive and their advice has been sound.

Judy Franz, BPM-D, Finance Direector

I have worked with People Business since its inception back in 2000 – despite the fact that I have had jobs in four different companies since that time. I have relied on them to turn my team’s performance around, develop, and motivate them. In each of my companies, the challenges and priorities were different and the people that needed development were incredibly varied. People Business delivered good results every time, and their work was stellar, relevant and fun. People Business, thank you for making me look good in front of my team, peers and bosses.

Cheap Flights

We have worked collaboratively with People Business to deliver integrated experiential learning programmes for our clients since 2002. Andrea is fantastic to work with – highly experienced and knowledgeable in her field, flexible and accommodating with a unique facilitation style that we feel gets the best out of our clients. When we work with People Business, we are able to brief in a piece of work, and have complete confidence at the outset that it will be designed and delivered to our exacting standards, that it will be well integrated with our experiential programme, and that the entire learning programme will be a success for our clients.


We first engaged the HR services of People Business several years ago to assist us through the process of redundancies. Since then, they have helped us put in place new contracts for all staff, developed a new company handbook and related policies, and offered advice and support around staff appraisals. I have always found People Business consultants to be of the highest possible standard. All of our queries have been dealt with promptly, professionally, and with a smile. I would certainly recommend People Business to anyone who is considering outsourcing this vital, organisational role.


As a small but growing retail business we recognised that we needed to invest in HR, and that our levels of expertise in all aspects of HR were not fit for purpose. People Business provided us with an overview of our HR practices and policies, and recommended a strategy to bring them up to modern day standards. On a personal level, I found this process very beneficial, and highlighted to me that with the right approach, most HR matters and issues can be resolved reasonably efficiently. People Business also provided our management training scheme, which proved very successful and was instrumental in achieving consistently high marks in our retail standards assessments. Finally, People Business provided us with an ongoing HR consultancy service, which we use on a needs basis; this, and their flexibility, was very useful in managing our budgets. As a small to medium size business such as ours, I would have no hesitation in recommending People Business for all matters regarding HR.

Sony, Sony Rep

The team at People Business have continuously shown outstanding knowledge and experience in the HR arena combined with a detailed understanding of our business, individual and training needs. They complement our business perfectly and we know we can always rely on them to give advice and support in a prompt, professional and personal manner. People Business provide us with an invaluable service which we would thoroughly recommend.

IPS Pharma

When we did a management buy out and set up our own company we were faced with the difficult task of taking colleagues out of a large corporate and creating a small company. We were really keen to make sure everyone got the same level of support and personal development they were used to. Natalie and People Business were the solution to this. They worked closely with us to set up HR best practice, a brand new employee handbook, company incentives and an appraisal system. They were integral to the development of both the company ethos and culture.

Martin Hurn, Managing Director, Futurebuild Events